Privacy Policy

Last updated: February 2025

Your Guide in Tweed operates the website https://yourguideintweed.co.uk. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our site or services.

1. Introduction

We are committed to protecting your privacy and ensuring that your personal information is handled responsibly. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information:

When you book a tour or contact us, we may collect personally identifiable information such as your name, email address, phone number, and payment details.

Usage Data / Log Data:

We collect data sent by your browser when you visit our website. This may include your IP address, browser type and version, the pages you visit, the date and time of your visit, and the time spent on pages. We may also use third-party services like Google Analytics to monitor and analyse website traffic and usage.

Cookies:

Our site uses cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but doing so may affect site functionality.

3. How We Use Your Information

We may use your information to:
• Process and confirm bookings
• Send booking confirmations, reminders, and updates about our services
• Improve our website and offerings through analysis of usage data
• Send newsletters or promotional materials (which you can opt out of via our contact form)

4. Sharing Your Information

We do not sell or rent your personal information to third parties.
We may share your information with trusted partners who help us operate our website or conduct our business, provided they agree to keep your information confidential.

5. Data Security

We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

6. Your Rights

You have the right to:
• Access, correct, or delete your personal information
• Object to or restrict our processing of your data
• Withdraw your consent at any time (where applicable)

To exercise these rights, please contact us at the address below.

7. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date. Significant changes will be communicated either by email or via a prominent notice on our website.

Your continued use of the site after such changes constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: Info@YourGuideInTweed.co.uk